Resources & Tutorials

Technology Request

Teachers and staff use the above link to submit a technology request.

Teacher & Student Craven Quick Start Guide

Includes step-by-step directions on how to log into NCEdCloud, get apps on your iPad, Mosyle, Canvas, and Zoom. Especially helpful for new students.

Student & Parent Remote Learning Assistance

This live document has troubleshooting options and general instructions for most areas of concern: Rapid ID, apps, Zoom, Canvas. Check it out!

Parents - How to get your student's code to pair with your account.

YouTube video on how to get the student code to pair your account with theirs.

Parents - How to check student assignments

YouTube video on how to check your student's assignments.

iPads
Start Here!

Start you iPad
Select a browser (start with Chrome then use Safari if Chrome doesn't work)
Type my.ncedcloud in the search engine
Log into Rapid Identity with your student number and password
Open your email and check for messages from the school, close when finished
Open your Google Drive app
Go back to NCEdCloud and open Canvas and select your class
Remember to close apps once you are done (double-tap the home button and swipe apps to close)
To shut down the iPad hold the top power button and slide to Power Off on the screen

Saving iPad Files, Videos, & Photos

Directions for saving to your Google Drive

Troubleshooting

iPads
ZOOM
Canvas

Students

You will get a student ID number and a password from the Datamanager. This number and password will allow you to log into several of the apps you will be using in school.

Open the Chrome app on your iPad. NCEdCloud RapidIdentity will request your ID number and password. This will grant you access to your PowerSchool information (school schedule/grades).

Your email is your student ID number followed by @student.cravenk12.org. This email is for school and not personal communication.

Mosyle is the device program Craven County Schools (CCS) uses to deploy and control student and staff iPads. PowerSchool feeds the information into Mosyle about 72 hours after the first day the student is counted present at school. Students may be assigned another device until their information appears in Mosyle Manager.

All teachers have a webpage with information about themselves and their class(es). Please contact your teacher(s) with any questions or concerns you may have.