Skip To Main Content

Resources & Tutorials

Technology Request

Teachers and staff use the above link to submit a technology request.

Teacher & Student Craven Quick Start Guide

Includes step-by-step directions on how to log into NCEdCloud,  get apps on your iPad, Mosyle, Canvas, and Zoom.  Especially helpful for new students.

Student & Parent Remote Learning Assistance

This live document has troubleshooting options and general instructions for most areas of concern:  Rapid ID, apps, Zoom, Canvas.  Check it out!

Parents - How to get your student's code to pair with your account.

YouTube video on how to get the student code to pair your account with theirs.

Parents - How to check student assignments

YouTube video on how to check your student's assignments.

Start Here!

  • Start you iPad
  • Select a browser (start with Chrome then use Safari if Chrome doesn't work)
  • Type my.ncedcloud in the search engine
  • Log into Rapid Identity with your student number and password
  • Open your email and check for messages from the school, close when finished
  • Open your Google Drive app
  • Go back to NCEdCloud and open Canvas and select your class
  • Remember to close apps once you are done (double-tap the home button and swipe apps to close)
  • To shut down the iPad hold the top power button and slide to Power Off on the screen


Saving iPad Files, Videos, & Photos



You will get a student ID number and a password from the Datamanager. This number and password will allow you to log into several of the apps you will be using in school.

Open the Chrome app on your iPad. NCEdCloud RapidIdentity will request your ID number and password. This will grant you access to your PowerSchool information (school schedule/grades).

Your email is your student ID number followed by This email is for school and not personal communication.

Mosyle is the device program Craven County Schools (CCS) uses to deploy and control student and staff iPads. PowerSchool feeds the information into Mosyle about 72 hours after the first day the student is counted present at school. Students may be assigned another device until their information appears in Mosyle Manager.

All teachers have a webpage with information about themselves and their class(es). Please contact your teacher(s) with any questions or concerns you may have.

Schoolnet Test

If you are taking a Schoolnet test, follow these steps. Used with Robyn Register's consent.


Canvas Chronicles Mar. 2021

Canvas Chronicles Feb. 2021

Syncing Google Drive in Canvas


eBooks are Everywhere - information and instructions on accessing eBooks


How to - Learning Center

How to - Independent Professional Learning Form

Feedback Form


HMS Schoolnet Testing directions for testing